When you are asked to send diagnostics/logs from your iPad, you will need to have an email setup on your device to successfully send to Trackman Support. Here are the steps below:
- Open Settings.
- Tap Apps > Mail > Mail Accounts (or Settings > Mail > Accounts on some iPadOS versions).
- Tap Add Account.
- Choose your email provider:
- iCloud
- Microsoft Exchange
- Yahoo
- Outlook.com
- Other
- Sign in with your email address and password.
- Complete any two-factor authentication if prompted.
- Make sure Mail is enabled, then tap Save.
Your email should begin syncing automatically.