Connecting to Management Page and Training Page

1. Make sure you are using a Windows based laptop with Google Chrome as the browser.
   • For Backfield setups (TM provided laptop that plugs into junction box) go to 10.240.240.10/taggingapp (or /managementapp).
   • For stadium server systems, go to Stadium Specific IP/taggingapp (or /managementapp).
   • For server systems, please ensure that you are connected to the same Wi-Fi network that the server is on.
2. Enter your login credentials (if you don’t have a login, contact the Admin for your league/team).

For a video on how to connect to this page, please see Connecting To The Tagging Page.

When to go the Tagging App

• When you are going to tag a game, practice, or batting practice.
• When checking the archives page to ensure game files have fully uploaded.
• To sync roster information (click force sync or sync again).

When to go to the Management App

• When logging in/logging out of your account.
• When “Favoriting” teams to be used in offline tagging.
• Another way of launching Tagging App.
• To sync roster information (click force sync or sync again).

Setting up a Game

For a video on how to set up a game in the Tagging App, please see Game Tagging Training.

Official Game

For all regular season games

• Organization:
  • Select your organization from the drop down.
• League:
  • Select High School from the drop down.
• Level:
  • Select High School from the drop down.

Private Game

For all practices, scrimmages, etc.

• Organization:
  • Select your organization from the drop down.
• League:
  • Will automatically be set to Team Exclusive.
• Level:
  • Will automatically be set to Team Exclusive.

Private Sessions

UmpAssist can be used in Private sessions despite ‘Team Exclusive’ always being the League used for those sessions. The strike zone selection feature will be part of the game set up instead of part of the pre-season tasks. During game set up, the operator will be able to select the strike zone definition (Custom, Height-Based, or Static) and set the preferences/measurements for whichever definition is chosen.



These preferences will be used to determine the Ball/Strike calls output by the PitchCom devices and will be displayed as “In” or “Out” on the Live Dashboards.

Tagging a Game

• Make sure you go through the entire tagging flow and click enter after every pitch.
• Check to ensure data is coming in for each pitch. If certain data points are not populating, call support.
• Try your best to keep up with substitutions, but if you miss one or make a mistake, simply make a note of it, continue tagging the game, and make the correction post-game or in between innings. DO NOT TRY TO FIX ERRORS DURING AN ACTIVE INNING. This will result in one error compounding into many errors.

For troubleshooting Game Tagging, refer to this article: Troubleshooting Game Tagging.