Understanding how B1 data flows from the device to the Team Portal and FTP is essential for troubleshooting missing or delayed data.
Overview of the Data Flow
The B1 unit captures player and ball tracking data during a session. This data is then processed and delivered through multiple systems before becoming available to users.
The typical data flow is:
B1 Unit → iPad (B1 App) → Trackman Servers → Team Portal → FTP
- Data Capture (B1 Unit)
- The B1 unit collects tracking data, such as pitch metrics and hitting data, during a live session.
- Data Processing (B1 App)
- The B1 App on the iPad receives and processes the data in real time. Proper calibration and connection are required at this stage.
- Data Transmission (Trackman Servers)
- Once the session is active, data is transmitted from the device to Trackman’s backend systems for processing and storage.
- Data Availability (Team Portal)
- Processed data becomes available in the Team Portal, where users can view sessions, reports, and performance metrics.
- Data Delivery (FTP)
- Data is also delivered to the team’s FTP folder in the form of CSV files, which can be downloaded for further analysis.
Common Points of Failure
If data is missing or delayed, the issue may occur at any stage of the flow:
- No data captured: Check calibration and setup.
- No data in app: Check the connection between the B1 unit and iPad.
- No data in portal: Check processing or session submission.
- No CSV in FTP: Check data delivery or delays.
Why This Matters
Understanding the full data flow helps users quickly identify where issues occur and apply the correct troubleshooting steps, reducing downtime and ensuring reliable data access.