The Trackman Baseball App is able to notify the user when interference is detected that may affect the radar's performance in the B1. This warning will appear only after the B1 has been calibrated and is ready to track.
The radar should ideally be used in an obstruction-free setting, i.e., with no objects other than the pitcher and catcher in the FOV (field of view). Radars are sensitive to certain objects and materials such as metallic walls, moving fans with metal blades, aluminum fences, and even fluorescent lights.
When the firmware in the B1 detects noise in the area that could potentially interfere with the radar, the app will display a pop-up message informing the user that interference (noise) has been detected and suggesting possible causes, as mentioned above and shown in the image below.
Explanation of the Error Message
The image shows a “B1 Encountered an Error” message indicating that the Trackman B1 tracking system is being disrupted by interference. The system lists possible causes such as:
- Another nearby B1 unit using incompatible frequencies
- Other tracking devices (like radar guns) operating nearby
- Large metal objects within the field of view
The message also explains that the B1 will attempt to automatically restart, and users should wait about 30 seconds for the system to recover. If the issue continues, further troubleshooting or support is required.
Once the user dismisses the pop-up warning message, a yellow warning dot will remain on the radar icon in the upper right-hand corner of the app until the noise is no longer present. The user can still use the B1 but should be aware that data accuracy or pickup rate may be degraded due to interference.
Interference often occurs in indoor settings but can also be present outdoors, for example, if the pitcher is standing in front of an aluminum fence or metallic wall. Therefore, the user should be aware of the environment where the B1 is used and ensure that these types of objects do not interfere with the radar. The user should try to move the B1 far enough away so that the interference warning is no longer present.